Privacy Notice

1. Who We Are

Pace Debt Management Ltd ("we", "us", "our") is a debt collection, credit management, and financial consultancy firm operating in Kenya. This Privacy Notice explains how we collect, use, store, and protect your personal information when you use our website or engage our services.

2. Information We Collect

We may collect the following personal information:

• Contact information: name, email address, phone number, company name, role/title.
• Enquiry details: information you provide through our consultation request form, including service interest, message content, and optional details such as debt amount range, debt age, and county/location.
• Uploaded documents: files you optionally attach to your consultation request.
• Technical information: IP address, browser type, and device information collected automatically when you visit our website.

3. How We Use Your Information

We use your personal information to:

• Respond to your consultation requests and enquiries.
• Provide our debt collection, credit management, and consultancy services.
• Communicate with you about your enquiry or engagement.
• Improve our website and services.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only:

• With authorised personnel within our organisation who need access to fulfil your request.
• With professional service providers (e.g., legal advisors) where necessary for your engagement, with your knowledge.
• Where required by law, regulation, or court order.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Consultation request data is retained for a reasonable period to allow for follow-up and service delivery.

6. Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure transport (HTTPS), access controls, and secure data handling practices.

7. Your Rights

In accordance with applicable data protection laws, including the Kenya Data Protection Act, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information, subject to legal obligations.
• Object to or restrict certain processing of your information.

To exercise any of these rights, please contact us at info@pacerecoveries.com.

8. Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this notice periodically.

9. Contact Us

If you have any questions about this Privacy Notice or how we handle your data, please contact us:

• Email: info@pacerecoveries.com
• Phone: +254 710 723 952